The walk through

• Patient calls to make appointment and is triaged
• Appointments will generally run to 30 minutes with 30 minutes to clean and air the room between patients. 
• Patients will be asked to respond to their patient booking email to confirm they do not present an unacceptable risk and that they understand there is some risk involved in attending
• Patients have been asked not to arrive more than 5 minutes early at to avoid using the waiting room, on arrival they will press the buzzer at Oval or report to reception in Vauxhall (protected by screens) - note the waiting room at Vauxhall has lots of space and high ceilings and is deemed much lower risk
• Osteopath will be wearing an apron or freshly laundered tunic for each patient and a fluid repellant mask
• Patient to be offered fresh mask if not wearing one
• Patient asked not to touch door handles on way through
• Osteopath to wash hands for 20 seconds in front of patient and dons gloves
• Patient to remove shoes then wash hands for 20  secs
• Interview patient 1m distant
• ​Treatment
  • couch without cover and waterproof pillow
  • treatment largely for urgent area with reduced treatment for other minor insults or minor contributing factors
  • treatment likely to be 30 mins or less
• If treatment is over face or involves forced expiration of air then visor may be used
• Patient pays by card/app preferably – terminal wiped with alcohol if pin necessary
• Osteopath removes gloves and places in clinical waste
• Osteopath opens doors for patient to leave
• Osteopath cleans room including equipment, floor and visor as necessary with appropriate detergents and steam mop and opens windows or doors to ‘blow through’ .   
• Osteopath removes PPE and bins it  - bags must be dated and  kept for 72 hours before disposal in waste.
• Osteopath takes home tunics in pillow case which is laundered with tunics at 60'