Appointments will generally run to 30 minutes with 30 minutes to clean and air the room between patients.
Patients will be asked to respond to their patient booking email to confirm they do not present an unacceptable risk and that they understand there is some risk involved in attending
Patients have been asked not to arrive more than 5 minutes early at to avoid using the waiting room, on arrival they will press the buzzer at Oval or report to reception in Vauxhall (protected by screens) - note the waiting room at Vauxhall has lots of space and high ceilings and is deemed much lower risk
Osteopath will be wearing and apron or freshly laundered tunic for each patient and a fluid repellant mask
Buzzer wiped with isopropyl (Oval)
Patient to be offered fresh mask if not wearing one
Patient asked not to touch door handles on way through
Osteopath to wash hands for 20 seconds in front of patient and dons gloves
Patient to remove shoes then wash hands for 20 secs
Interview patient 2m distant
couch without cover and waterproof pillow
treatment largely for urgent area with reduced treatment for other minor insults or minor contributing factors
treatment likely to be 30 mins or less
If treatment is over face or involves forced expiration of air then visor may be used
Patient pays by card/app preferably – terminal wiped with alcohol if pin necessary
Osteopath removes gloves and places in clinical waste
Osteopath opens doors for patient to leave
Osteopath cleans room including equipment, floor and visor as necessary with appropriate detergents and steam mop and opens windows to ‘blow through’ for 20 minutes. Osteopath cleans surfaces in toilet if used by patient
Osteopath removes PPE and bins it - bags must be dated and kept for 72 hours before disposal in waste.
Osteopath takes home tunics in pillow case which is laundered with tunics at 60'